Policies and Refunds
Mighty Tripod, LLC owns and operates the mightytripod.com website, which provides services for actors. Services include in-person acting classes, actor coaching and consulting, and similar services related to actor training.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the mightytripod.com website.
Information Collection & Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
For many of our classes and events, refunds are not available. When this is the case, “No Refunds” will be indicated on those individual events.
When services, products, and classes are purchased, cancellations by students will lead to studio credit only. Meaning, if a class is canceled by a student after an order has been placed, studio credit is offered as a full and complete service exchange – If you cancel Camera 1, for example, you will have credit for our next Camera 1 when it hits the calendar. This studio credit will expire 6 months after the original purchase date or class start date, whichever is later.
When monetary refunds are issued, which occurs on a case-by-case basis, refunds are issued via PayPal, Stripe.com, or by check. In these instances, refunds are delivered within 14 days of the refund request.